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Don’t invest unless you’re prepared to lose money. This is a high risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong. Take 2 mins to learn more.

FAQs for lenders

What is a Custodian?

The Custodian is an independent party that holds client money prior to the loan commencing in a segregated client account, covered by the Financial Services Compensation Scheme, and organises the payment of interest. Following FCA encouragement, Crowdstacker has obtained FCA permission to hold client money, and consequently will be taking over the custodian’s role. This change will come into effect on the 25th August 2017.

Where is my money held?

While the investment is still open for offers, your funds will be held in your Crowdstacker client account. Once the investment commences the funds will be transferred to a nominated account as outlined in the relevant Information Brochure.

Your funds will be covered by the FSCS while Crowdstacker holds your money, processes funds, and services your client account. Once your funds are leant to the borrower, the FSCS protection ends and the investment security package takes effect.

Once I have transferred my money how do I know it is safe before the investment commences?

While Crowdstacker holds your money, your funds are protected, up to £50,000, by the Financial Services Compensation Scheme (FSCS), until the investment commences. Once your funds are leant to the borrower, your money is transferred to a nominated account, as outlined in the relevant Information Brochure. The FSCS protection ends and the investment security package takes effect.

Can I lend funds through a SIPP?

Whilst Crowdstacker do not currently offer the setup of new SIPP’s, you are able to hold a Crowdstacker investment in your SIPP account.

In the first instance, we will need to establish if your current SIPP provider allows investments in P2P loans. If you would like us to check this for you, please email us with the name of your current provider and we will get in contact with them.

Is there a minimum/maximum I can invest?

Each Borrower will set a minimum investment amount that they will accept. This is set out in the Key Commercial Terms of each loan and can be found in the Information Brochure of each investment opportunity. 

If you are re-investing your interest the minimum amount you can re-invest is £100, although you can top up your balance to meet this amount during the investment process if you do not have enough interest.

Who/what am I lending to?

Crowdstacker users are lending to growing, established UK businesses that have a compelling business proposition.  

The companies listed on the Crowdstacker platform each provide a summary of their business, which can be found in the relevant Information Brochure.

Can I access my capital early if required?

When you lend money to a business either through your Crowdstacker Innovative Finance ISA or P2P lending account, you commit to lending that money for the term of in investment – usually anything between 12 months and 3 years. During this time it is not possible to withdraw early the original investment amount. 

However, we do offer a match bargaining system where investors looking to sell their investments can be matched with those looking to buy. Although this process is not guaranteed, we have been able to sell all investments listed on our market.

What happens to my money after I transfer the investment amount?

We will hold your funds on your behalf in a segregated client account at Lloyds Bank plc. until the investment commencement date (found in the Key Commercial Terms in the Information Brochure). When the investment commences, the funds will be transferred to a nominated account as outlined in the relevant Information Brochure.

Your funds will be covered by the FSCS while Crowdstacker holds your money, processes funds, and services your client account. Once your funds are leant to the borrower, the FSCS protection ends and the investment security package takes effect.